Privacy Policy

1. Introduction

Royal Premium V-Belt (“we,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit inquiries.

2. Information We Collect

- Contact Information: Name, company, email address, phone number, country.

- Inquiry Details: Project requirements, belt specifications, and any technical questions you provide.

- Usage Data: IP address, browser type, pages visited, time and date of access (via cookies and web analytics).

- Cookies & Tracking: We use session and persistent cookies to enhance user experience and for analytics. You may disable cookies in your browser, but some site features may be affected.

3. How We Use Your Information

- To respond to your inquiries and provide quotes.

- To process and fulfill orders, including shipping notifications.

- To improve our products, website, and customer service.

- To send you marketing communications (with your consent), such as newsletters or product updates.

- To comply with legal obligations and enforce our Terms.

4. Sharing & Disclosure

- Service Providers: We may share your data with carriers, payment processors, and IT/service vendors strictly to fulfill our services.

- Legal Requirements: We may disclose personal data if required by law or to protect our rights.

- No Selling of Data: We do not sell or rent personal information to third parties for marketing purposes.

5. Data Security

- We implement industry-standard administrative, technical, and physical safeguards to protect your personal information.

- Access to personal data is restricted to authorized employees and service providers on a need-to-know basis.

6. Data Retention

- We retain personal information as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal obligations, and to resolve disputes.

7. Your Rights

- Access & Correction: You may request a copy of your personal data or ask us to correct any inaccuracies.

- Deletion: You may request deletion of your personal data, subject to legal or contractual retention requirements.

- Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link or by contacting us directly.

8. International Transfers

- If you are located outside India, your data will be transferred to and processed in India. We will ensure appropriate safeguards are in place.

9. Children's Privacy

- Our website is not directed to individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

- We may update this Privacy Policy periodically. We will post the revised version on our website with a new effective date. Continued use of our site after changes indicates your acceptance.